5.71.5.20261111142040

  • [Feature] Add "Cancel transfer" for a pending chat transfer (#28139)
  • [Security] Security improvements (#28523)(#28496)(#28150)(#28078)(#28055)(#28021)(#27928)(#26519)
  • [Improvement] Hide the AI > Chatbot configuration page when the account has no chatbots (#28499)
  • [Improvement] Show the server-provided MCP URL on the agent MCP Integration page (#28427)
  • [Improvement] Add AI voicebot and AI message translation to the Getting started > AI update section content (#28287)
  • [Improvement] Add AI voicebot and AI message translation to the Configuration > AI section content (#28286)
  • [Improvement] Build the MCP gateway URL from the built-in domain instead of the custom domain (#28268)
  • [Improvement] Fail an OpenAI AI agent run immediately when its model no longer exists (#27944)
  • [Improvement] Unify color of links provided by AI and human in chat window (#27917)
  • [Improvement] Update Getting started > AI update section content (#27591)
  • [Improvement] Require a Microsoft-verified email domain before matching an SSO login to an agent (#27211)
  • [Improvement] Rename AI provider Gemini to Google (#26980)
  • [Fix] Improve error message when chat message is too long (#28543)
  • [Fix] Record of chat with chatbot AI agent has wrong label in Chats overview section (#28541)
  • [Fix] Move the FlowHunt integration to PHP SDK 4.0 and the v3 session API before November 30, 2026 (#28537)
  • [Fix] asterisk-la: recording fetch is routed to the wrong node for transferred calls and after the calls cleanup (#28477)
  • [Fix] Queue counter of the original department stale after a queued chat's ticket is transferred elsewhere (#28457)
  • [Fix] Chat queue counter and queue report are not updated for the target department when a pending chat transfer ends (#28421)
  • [Fix] Shopify plugin shows 0 stores after 5.69.1 for stores configured earlier (#28235)
  • [Fix] Chat widget, contact form and transcript emails fail for an account whose default language is a legacy custom language (#28229)
  • [Fix] Clicking a contact suggestion in the email To/Cc/Bcc fields doesn't select it and turns the field red (#28213)
  • [Fix] New-ticket emails lost during the repeated hour when clocks go back ("Cannot make change in past") (#28167)
  • [Fix] Inline images in legacy email bodies render as empty boxes: stored [IAID:x] tokens are treated as literal text (#28077)
  • [Fix] fix: Add missing index on qu_la_agentrankings.item_uuid (full table scan overloads tenant DB master) (#28000)
  • [Fix] The list of recipients' email addresses is truncated when you open a ticket on a small screen (#27807)
  • [Fix] Long department names are truncated (#27131)
  • [Fix] Automation rule stays marked healthy while its "Transfer ticket" action silently fails every time it runs (#26520)
  • [Fix] Agent login RPC throws FATAL TypeError when username field is absent from the request (#26300)
  • [Fix] Forward email rule fails silently and logs ERROR when attachment exceeds 20 MB limit (#22934)
  • [Other] Refactorings and other fixes (#28561)(#28151)(#27521)(#27176)(#26237)(#21777)(#20189)(#19954)