Recently Published Versions

  • [Fix] Saving changes to the badge's details throws an error (#23590)
  • [Fix] Zendesk import job: TypeError when custom field value is null in PluginTicketFieldCreator::addTicketFieldValue() (#23550)
  • [Security] Security improvement (#22950)
  • [Fix] Error: Syntax error when filtering contacts by group via API (#22346)
  • [Fix] GET /api/v3/agents/{id} returns 500 for bot/integration agents with NULL authid (#23552)
  • [Fix] Rule condition 'Message Group Type' broken after TicketMessageEnvelope refactor — Note option lost, Ticket message option never matches (#23490)
  • [Fix] Emails not fetching — task postponed 24h with no auto-recovery and no UI indication (#23173)
  • [Lang] MCP protocol should be Streamable HTTP (#23503)
  • [Improvement] Rename MCP Tokens to MCP Access Tokens (#23187)
  • [Security] Security improvement (#23555)
  • [Fix] Facebook comment processing fails when page lacks like_count permission (#22706)
  • [Fix] track.js throws "getRunningChatPreset is not a function" causing chat session to drop on page navigation (#23077)
  • [Fix] Missing required field: message crash in Facebook Comment processor (#23232)
  • [Fix] Ticket split aborts when source ticket has a stale list-field value (#23387)
  • [Fix] ForwardEmail action constructor accesses uninitialized typed property (#23501)
  • [Fix] Rules screen very slow after update to v5.63 (#23530)
  • [Feature] Option to add photo for chatbot (#20217)
  • [Security] Security improvement (#22675)(#23021)(#23061)(#23094)(#23193)
  • [Fix] Chatbot hangs on infinite typing loop when connected flow encounters an error (#20447)
  • [Fix] Do not disconnect Nicereply integration when a rating cannot be submitted (#19575)
  • [Fix] Contact form fields missing from quoted text when forwarding initial message (#22832)
  • [Fix] Migration plugins send resolved email notifications to customers on imported closed tickets (#23119)
  • [Fix] Intercom_Migrate_Contacts aborts with TypeError when a company has null name (#23126)
  • [Fix] Voice TrunkRegistrationCheckerTask fails — trunk endpoint config missing "transport" key (#23135)
  • [Fix] Ticket cannot be opened when it contains a message authored by a deleted agent (#23189)
  • [Fix] Facebook ad-originated Messenger conversations never appear in LiveAgent (#23259)
  • [Fix] GET /api/v3/agents/{id} returns 500 when agent has no browser phone configured (#23309)
  • [Fix] Pre and code blocks in chatbot messages are not formatted in agent panel (#23363)
  • [Fix] Incoming calls fail with "Undefined array key binding_uri" for legacy SIP trunks (#23435)