Ondrej Pok
- [Fix] Call transcription stays "in progress" forever when the account's only AI provider is not OpenAI (#27714)
- [Fix] SSO/OAuth agent logins are not recorded in qu_g_logins login history (#27825)
- [Fix] Email ticket is missing the beginning of long text message (#27854)
- [Fix] New chats read old chat 1's messages because their UUID is cast to a number (#27880)
Ondrej Pok
- [Fix] Call transcription stays "in progress" forever when the account's only AI provider is not OpenAI (#27714)
- [Fix] New chats read old chat 1's messages because their UUID is cast to a number (#27880)
Ondrej Pok
- [Improvement] Enforce AI Agent limit on creation (#27682)
- [Fix] Reopened ticket shows stale status in agent panel after its tab was closed (#27646)
- [Other] Refactorings and other fixes (#23296)
Ondrej Pok
- [Fix] Chat handoff from chatbot to human agent leaves ticket permanently stuck in "Chatting" with no chat and no error logged (#26992)
Ondrej Pok
- [Security] Security improvement (#27550)
- [Fix] Download all attachments from an email message is missing after the email envelope migration (#27186)
- [Fix] Chat handoff from chatbot to human agent leaves ticket permanently stuck in "Chatting" with no chat and no error logged (#26992)
- [Fix] Creating a ticket via API fails when the sending agent's email matches an outgoing account address (#26813)
- [Fix] Changing a ticket owner is not possible in some scenarios (#25681)
- [Fix] Setting "State of missed chats" is still ignored (#27505)
- [Fix] Message translation of HTML emails fails because the request payload sends non-ASCII as \u escapes (#27684)
- [Fix] Plain-text part of outgoing emails contains raw CSS from
- [Fix] Ticket tab of another agent's chat you were viewing keeps reappearing after the page refresh (#27062)
- [Fix] Agent availability report shows "Data error" when filtered by agent (#27311)
- [Other] Refactorings and other fixes (#20931)(#23541)(#24794)(#26867)(#26869)(#27687)(#27708)