Recently Published Articles

  • [Patch] Failed to upload file. error thrown after uploading an inline image (#20718)
  • [Patch] Fix broken view/download attachment functionality in customer portal (#18336)
  • [Patch] Some messages are incorrectly displayed at the top of the ticket (#20564)
  • [Patch] "Loading" message shows up when scrolling to top of chat with many system messages (#20640)
  • [Patch] SearchAfterBuilder uses UTC timezone (#20668)
  • [Patch] Load more in tickets grids is not working for descending sorting by date (#20716)
  • [Patch] New Facebook Messages Not Syncing to LiveAgent After Initial Fetch (#20697)
  • [Patch] Load more in tickets grids is not working (#20699)
  • [Feature] Shopify plugin: update API version (#20679)
  • [Improvement] Use Feedback-ID matching only for eBay (#20683)
  • [Improvement] Auto-close task daily tickets limit is too low (#20680)
  • [Fix] Update step 5.55.4 can not handle data inconsistentcy (#20687)
  • [Fix] Multiple attachments in a ticket answer are placed below each other instead of next to themselves (#20678)
  • [Fix] Data error when tickets view loading new data (#20660)
  • [Fix] The request for the number of tickets is stuck in "Loading…" (#20647)
  • [Fix] Es contact search overload server (#20638)
  • [Fix] Red line in the ticket WhatsApp draft (#20615)
  • [Fix] Some CRM extension actions do not work (#20664)
  • [Fix] Incorrect system message in ticket after mass action (#20645)
  • [Fix] Received answer sent from forwarding incoming account does not trigger message/message group added rules (#20630)
  • [Fix] Undefined array key PHP errors after opening HelpDesk migration plugin config (#20600)
  • [Fix] Unhandled exception when sending mobile push notification causes mailbox error state (#20596)