Recently Published Articles

  • [Fix] Log unexpected Opensips response to registration status request. (#20197)
  • [Fix] Tickets from chat button with Init state in database (#20193)
  • [Fix] Broken transfer of chat without active chatbot (#20140)
  • [Fix] Tickets created by visitors do not count as Created tickets (#20121)
  • [Fix] Incorrect message displayed on widget header when chatbot is activated (#20094)
  • [Fix] Not translated form validation error message (#20063)
  • [Other] Refactorings and other fixes (#19643)
  • [Improvement] Add visual differentiation of chats with chatbot (#20117)
  • [Improvement] Deeply nested quoted text gets too narrow to read (#15316)
  • [Fix] Pre chat form can not be submitted. (#20202)
  • [Fix] Remove double-click on CTRL for displaying Shortcuts help dialog (#20175)
  • [Fix] Number of chats not increased when an agent joins a chat from chatbot (#20159)
  • [Fix] The TypingWidget (the unsent typed visitor's message) doesn't display the full visitor's typed text in ongoing chat (#20152)
  • [Fix] Chatbot indication that it can not answer (#20116)
  • [Fix] APIv1 - email address is cut off when used as identifier (#20091)
  • [Fix] Big message in ticket is not loading with "load more" button (#19785)
  • [Feature] Add restriction to Sender accounts (#19709)
  • [Feature] Limit usages of system(builtin) sender email account for Trial accounts (#19264)
  • [Fix] Custom field values are not displayed in ticket panel after update to 5.52.5.37 (#20178)
  • [Fix] Rules are getting into 'broken' state (#20169)
  • [Fix] Failed to stop call ring (#20160)
  • [Fix] Inconsistent Chatbot ticket status (#20156)
  • [Fix] CRM extension invoice list design is broken with wider right panel (#20151)
  • [Fix] CRM extension displays billing status twice (#20150)
  • [Fix] The "Internal server error" screen sometimes appears when accessing LA account (#20147)
  • [Fix] Changing of roles breaks LA app (#20142)
  • [Fix] FieldCode max length for utf-8 characters (#20139)
  • [Fix] Processing mail source creates ticket with empty message (#20115)
  • [Fix] You don't have any outgoing number message on call LivePhone mobile app (#20106)
  • [Fix] Incorrectly mapped agentid API field (#20100)
  • [Fix] Reply buttons are visible in closed ticket (#20026)
  • [Fix] X (originally Twitter) (#19987)
  • [Fix] Github plugin is not displaying search results (#19983)
  • [Patch] Custom field values are not displayed in ticket panel, rules and filters after update to 5.52.5.37 (#20178)
  • [Patch] Rules are getting to 'broken' state (#20169)
  • [Patch] Processing email source creates ticket with empty message (#20115)
  • [Patch] Incorrectly mapped agentid API field (#20100)
  • [Patch] Failed to stop call ring (#20160)
  • [Patch] You don't have any outgoing number message on call LivePhone mobile app (#20106)
  • [Patch] Restore accidentally deleted update_5.51.5
  • [Fix] Mass actions not executed (#20149)
  • [Fix] Reply to all ticket action does not populate agent's email address as To email address (#18723)
  • [Other] Refactorings and other fixes (#19184)