Recently Published Articles

  • [Fix] Fix DTMF handling in IVR (#17223)
  • [Fix] Fix standalone install process (#17209)
  • [Fix] Add last_activity hosting info (#17213)
  • [Fix] WhatsApp Send a notification ticket control button is missing icon (#17199)
  • [Fix] Wrong grid of SLA rule in ticket (#17194)
  • [Fix] The answer draft is saved twice when you stop typing (#17136)
  • [Other] Refactorings and other fixes (#17059)
  • [Fix] Message discarded when you press ESC to close Add link dialog (#17192)
  • [Fix] Missing hover effect on SLA indicator in ticket header (#17191)
  • [Other] Refactorings and other fixes (#17135)
  • [Security] Security vulnerability in subscription endpoint (#17184)
  • [Performance] Improve use redis for encryption key (#17142)
  • [Fix] Broken Reports in RTL (text direction) (#17165)
  • [Fix] Undefined property: stdClass::$E in /Gpf/Rpc/Action.class.php. (#17133)
  • [Fix] Error: Failed to get active ticket index in MysqlActiveTicketIndexProjection.php (#17131)
  • [Fix] CRM plugin cannot be scrolled in (#17125)
  • [Fix] The "Error" element displayed after opening an email in Mail outbox (#17116)
  • [Fix] Incorrect date & time of agents ratings, again (#17096)
  • [Fix] Companies are not imported during Kayako migration. (#17075)
  • [Fix] The external phone device becomes shared among agents due to cloning. (#17028)
  • [Fix] Not possible to edit the predefined answer in case it's assigned to the agent (#16959)
  • [Fix] Error: Author is not an agent in Model/Author.php (#16912)
  • [Fix] Replacing hyphens with space in search causes problems (#16898)
  • [Fix] Error message when opening a call ticket via Customer portal (#16742)
  • [Fix] Unexpected results for ticket code search (#16634)
  • [Fix] mb_convert_encoding(): Passing null to parameter of type array or string is deprecated in lib/Server (#16102)
  • [Fix] Images in email tickets with inline image are not visible (#13301)
  • [Other] Refactorings and other fixes (#17137)(#17011)(#16908)(#17051)(#17143)(#17139)(#17130)(#17128)(#17117)(#17177)(#17179)