Recently Published Articles

  • [Security] Privilege escalation vulnerability (#16498)
  • [Improvement] Make map in contact details expand (#16746)
  • [Fix] Background colors to distinguish ticket items added by agent/customer/system are missing (#16760)
  • [Fix] Long lines of "Not delivered report" are not wrapped (#16744)
  • [Fix] Missing max/min value in Agent priorities (Chat/Call settings) (#15527)
  • [Fix] Different size of DialogPanel per Type (#14871)
  • [Other] Refactorings and other fixes (#15636)(#16759)
  • [Fix] Array to string conversion in MysqlTicketItemReviewProjection (#16741)
  • [Fix] Filter for Agent in Agents' ratings report does not work (#16732)
  • [Fix] Agents do not see their ratings (#16724)
  • [Fix] Data error in Agents' ratings report sorted ascending (#16722)
  • [Fix] Class La_Features_Ranking_Badges_Rewarded not found (#16720)
  • [Fix] Something went wrong received after trying to rate answer from customer portal (#16719)
  • [Fix] The number of open tickets changes regardless of the actual presence of such tickets in the filter. (#16706)
  • [Fix] Missing scrollbar in Dashboard Gamification section again (#16700)
  • [Fix] Row content aligned upwards (#16697)
  • [Fix] Not delivered answer does not reopen ticket (#16632)
  • [Fix] PHP Deprecated in tests (#16548)
  • [Fix] Error - Ticket not found (#15805)
  • [Fix] InconsistentDataException in LegacyTicketInfoLoader.php (#15648)
  • [Fix] 360dialog - shiffted attachments (#15245)
  • [Other] Refactorings and other fixes (#16680)
  • [Improvement] Change crm "My account" link to account.liveagent.com (#15752)
  • [Fix] Error - Unknown customer message content type (#16674)
  • [Fix] Error Port is out of the range (#16623)
  • [Other] Refactorings and other fixes (#16696)
  • [Feature] Allow retry answer suggestion generation with custom prompt (#16535)
  • [Fix] Strange design of Agent and Requester columns (#16673)
  • [Fix] Double loading circle (#16672)
  • [Improvement] Skip invalid translations in Crowdin synchronisation process (#16679)
  • [Fix] Suomi (Finnish) language error when logging in or setting language via url (#16676)
  • [Fix] Weird border of Status panel in Change status action (#16667)
  • [Fix] Color of placeholder in TextBoxContainer in Dark blue theme (#16662)
  • [Fix] Error Invalid limits in LimitsDeserializer (#16612)
  • [Fix] Unable to get ticket messages via API v1 /api/conversations/[conversationid]/messages (#16497)
  • [Fix] Chat availability shows incorrect values (#16041)
  • [Fix] Pass config path to resqu job environment params (#16643)
  • [Other] Refactorings and other fixes (#16671)(#16635)(#16571)(#16502)(#15114)