Recently Published Articles

  • [Fix] New CKEditor distorts new images in KB articles (#18388)
  • [Fix] Newly added HTML code to email template has to be saved twice (#18363)
  • [Fix] New CKEditor does not support making links of images that are automatically added to automatically generated figure HTML tag (#18362)
  • [Fix] Ctrl + I shorcut for Italic text isn`t working (#18356)
  • [Fix] Outbound call from browser initiated even if access to media not provided (#18303)
  • [Other] Refactorings and other fixes (#17680)
  • [Fix] Dont start clamav container after update image (#18394)
  • [Fix] CRITICAL: SortColumn::__construct(): Argument #1 ($columnName) must be of type string in La_Customer_SearchContactTable.getRows() (#18378)
  • [Fix] First assign time remains active after Resolved ticket is merged with another (#18314)
  • [Fix] Error 404 Not Found when integrating WhatsApp number (#18309)
  • [Fix] Error: Class "La_Task_Update_FetchTwitterScreenName" not found in Tasks/Runner.class.php (#18246)
  • [Fix] CRITICAL: Argument #2 ($lastThreadTicketId) must be of type TicketId when replying to WhatsApp ticket (#18204)
  • [Fix] Deleted WhatsApp ticket prevents new WhatsApp incoming messages (#18200)
  • [Fix] Error while running task Kayako_Task. Message: Kayako_Task::getUserFromById(): Argument #1 ($id) must be of type string, null given, called in Kayako_Task.class.php. (#18111)
  • [Fix] Default Agent role can close and delete tickets via mass action (#18055)
  • [Fix] First assign time remains active when ticket changed SLA level by rule (#18046)
  • [Other] Refactorings and other fixes (#18275)(#17676)
  • [Fix] Clear planned jobs in resqu when the account is deleted
  • [Fix] DEFAULT_ACCOUNT_HOSTNAME setting is cleared during update in AWS (#18371)
  • [Fix] HTML markup doesn't work correctly on pre-chat form KB suggestions (#18340)
  • [Fix] Updated ckeditor disorts appearance of email template in the editor (#18333)
  • [Fix] Apache access.log and error.log format (#18324)
  • [Fix] Error: AssignRequest not found in LegacyAssignRequestApi.php (#18118)
  • [Other] Refactorings and other fixes (#18275)
  • [Fix] Canned messages don't contain line breaks when inserted (#18337)
  • [Fix] CSS breaks email templates (#18335)
  • [Fix] Missing notification for opened recent tickets (#18321)
  • [Fix] SLA "Exclude holidays" section became empty after Liveagent update to 5.45.2.16 (#18306)
  • [Fix] Recent tickets new and open tickets indicator is missing (#18224)
  • [Fix] The report Call load has inflated metrics and deviates from other related reports (#17790)
  • [Other] Refactorings and other fixes (#18036)(#17811)