Recently Published Articles

  • [Security] Password reset link should expire after agent's email changed (#18213)
  • [Improvement] AI-related sections improvements (#18748)
  • [Improvement] Change AI Assistant to Answer assistant (#18728)
  • [Improvement] Loading only when opening personal details tab (#18715)
  • [Improvement] Settings action on Customer portals overview should open Customer portal settings (#18584)
  • [Fix] Error Ooops, URL is not valid. in mobile app after update to 5.47.4.3 (#18731)
  • [Fix] Wrong css for suggestion when status is published (#18724)
  • [Fix] Unable split in suggestion tickets (#18722)
  • [Fix] Overlapping scrollbars in grid in reports in Firefox browser (#18640)
  • [Fix] CRITICAL: La_Model_Conversation_Service::rerouteChat(): Argument #2 ($excludeAgent) must be of type ?La_Model_User_Agent, La_Model_User_Visitor given called in La_Rpc_Chat.class.php. (#18183)
  • [Fix] Plugins engine exception: Conversation id not found in class La_Features_Phone_Main. (#17476)
  • [Other] Refactorings and other fixes (#18599)
  • [Fix] Broken LA app - Gpf_Exception: Failed to set up Content-Security-Policy header. (#18737)
  • [Fix] Not possible to build new version with crowdin sync (#18733)
  • [Fix] White text of an article in pre-chat form (#18617)
  • [Fix] add input validation visitor-tracker (#18437)
  • [Improvement] Accessibility of contact form fields type=email and type=tel (#18636)
  • [Improvement] AI assistant: Ability to suggest answer just by prompt without initial draft text (#18634)
  • [Fix] CRITICAL: Too few arguments to function La_Config_AgentSounds::__construct() (#18709)
  • [Fix] Incorrect instructions to set up SPF record to send emails from LA servers (#18693)
  • [Fix] Ensure Ticket Assistant feature will work after SemanticWrap EOL (#18689)
  • [Fix] Send and Attachment icons overlaps on the chat window when RTL language is used (#18687)
  • [Fix] Invisible icons in ticket owner section (#18679)
  • [Fix] Something went wrong error when customer close ringing chat (started from automatic invitation) (#18652)
  • [Performance] Useless traffic from DB when render KB page (#18702)
  • [Other] Refactorings and other fixes (#18643)
  • [Improvement] Do not expand ticket reply action bar on hover (#18669)
  • [Fix] API v3 delete /tickets/{ticketId} does not work (#18671)
  • [Fix] CLOSED ticket is not deleted via Mass action->Close and delete action (#18649)
  • [Fix] 'To number' is not preset when making a call from Edit contact form (#18530)
  • [Fix] Twitter API v2 Unauthorized 401 response (#18523)
  • [Performance] Time rule with tag conditions overloaded DB (#14248)
  • [Other] Refactorings and other fixes (#18275)
  • [Security] Internal KB articles access control (#18641)
  • [Plugin] Shopify plugin: update API version (#18619)
  • [Feature] Improve Clipboard function within the "Display external info" plugin compatibility with browsers (#18433)
  • [Fix] Action box header is not visible on small height device (#18658)
  • [Fix] DEFAULT_ACCOUNT_HOSTNAME dont set when install account (#18642)
  • [Fix] TicketIndexer Error - Unhandled message group type [type=] (#18629)
  • [Fix] Invalid owner id in some fb/twitter tickets (#18603)
  • [Fix] CRITICAL: array_keys(): Argument #1 ($array) must be of type array, null given in GitHub_ConversationController.class.php (#18535)
  • [Fix] Error: Answer FROM address is missing. (answerId=...) in Api/TicketIndexer.php (#17727)
  • [Other] Refactorings and other fixes (#11448)(#18590)