5.66.5.20260716193855

  • [Improvement] Answer Assistant: replace hard timeout with "taking longer than usual" notice and user-controlled cancel/retry (#25006)
  • [Fix] GET /api/v3/tags/{id} always 500s — Class "La_Api_V3_tag" not found (#25329)
  • [Fix] UnhandledException: agent with empty (non-NULL) email crashes -> breaks agent load & ranking grid (#25317)
  • [Fix] Agents cannot log in to customer portal and password reset emails are not generated (#25414)
  • [Fix] Failed to create Call from row (Unknown call type: S) breaks ES ticket re-indexation (#25136)
  • [Fix] Stuck chat: rc (running conversation) not cleared in DynamoDB after chat finish (#23759)