5.63.7.20260605063128

  • [Fix] Agent can start multiple chats in the ticket when taking chat from chatbot (#19372)
  • [Fix] Json serialization failed: Malformed UTF-8 characters cause "Data error" when loading records with non-ASCII text (#21479)
  • [Fix] The quoted text is always included in email replies even when the "Include the last message and its quoted text" option is disabled (#24013)