5.62.15.20260316195642

  • [Improvement] Prevent logout (session loss) due to browser tab suspension (#20152)
  • [Fix] In customer chat always displays full agent name instead of alias (#21768)
  • [Fix] DeleteCustomerAndConversations task fails repeatedly on terminated tickets, never completes (#21765)
  • [Fix] BrokenRuleException not handled in TimeRuleActionExecutor::applyRule (#21718)
  • [Fix] Chat transcript is not using agent's Alias (#21714)
  • [Fix] Deleting an invitation fails with an InvalidArgumentException (#21696)
  • [Fix] The rule that applies when Message group added if Message group type is note doesn't work (#21695)
  • [Fix] Telegram messages sent to different bots are added to the same ticket (#21652)
  • [Fix] Mass/rule action to add custom field value does not work for fields with type other than textbox (#21636)
  • [Fix] "It was OK" rating option is incorrectly displayed in the customer portal in mobile view (#21608)
  • [Fix] The “Did [agent name] help you?” message in customer portal is truncated in mobile view (#21606)
  • [Fix] Unable to delete a time rule and change order of time rules (#21587)
  • [Fix] It is not possible to add value for ticket field definitions with legacy types (#21563)
  • [Fix] Date condition with open interval incorrectly filters tickets (#21555)
  • [Fix] Undefined array key 'ErrorMessage' in WhatsAppChannel status callback (#21553)
  • [Fix] Ticket field with Integer validation does not accept numbers starting with 0 (#21494)
  • [Fix] Notifications of WhatsApp and Telegram plan limits (#21456)
  • [Fix] SLA compliance report doesn't work properly (#21421)
  • [Fix] Row subject does not exist when trying to save ticket details form (#21409)
  • [Fix] Error: Failed to remove tags. Failed to change ticket. Id: XXX in PUT /api/v3/tickets/{ticketId} (#21092)
  • [Fix] Error: Row does not exist in POST /api/v3/agents (#21084)
  • [Fix] Error while terminating user session in ChatFinisher.php (#19893)
  • [Other] Refactorings and other fixes (#21814)(#21651)(#21644)(#21619)(#21609)(#21049)(#21625)