5.53.3.21

  • [Security] Vulnerability in API keys (#19955)
  • [Improvement] Display notification in chat window when an agents stops chatbot and joins chat (#20074)
  • [Fix] Quoted text twice added to answer (#20090)
  • [Fix] Chatbot widget causes rule to end up in Broken state with error Failed to get last chat group (#20089)
  • [Fix] Chatbot widget incorrectly closed in case there is a rule for ticket status change to Chatting (#20086)
  • [Fix] No visual difference between Action and Label "Like it" (#20065)
  • [Fix] Show quoted text button alignment (#20057)
  • [Fix] New WhatsApp ticket warning of an existing ticket (#19990)
  • [Fix] Error: Failed to process email to message, OptimisticLockException in forward_mail_pipe.php (#19931)
  • [Fix] ERROR: Sender account not found in MailReplyCreatorRpc.createForwardAnswer (#19839)
  • [Fix] Ticket transfer error, Unable to unassign conversation from deleted agent in UnassignConversationsFromDeletedAgentJob.class.php (#19714)
  • [Fix] OptimisticLockException in La_Task_UnassignConversationsFromDeletedAgentJob (#18575)
  • [Fix] Typo in new AI overview section (#19007)
  • [Fix] Warning message (Answer tickets with tags only) (#15016)
  • [Fix] Pre-select outgoing mail account in department edit screen (#14591)
  • [Other] Refactorings and other fixes (#18668)