5.49.0.21

  • [Improvement] Show information that LA stores email sources only for 30 days when connecting email account (#14788)
  • [Fix] Translations with no sense. (#18956)
  • [Fix] The dictionary is not loaded. error message when setting up password in customer portal (#18951)
  • [Fix] CRITICAL: La_Api_Helper_User::getAgent(): Argument #1 ($userIdentifier) must be of type string, null given (#18949)
  • [Fix] Failed to migrate answer, resolution and assign request when sla level not exists (#18939)
  • [Fix] Lack of contextual information in strings to be corrected (#18934)
  • [Fix] Mistake in the source string to be corrected (#18929)
  • [Fix] Translatable strings corrections (#18920)
  • [Fix] Add backoff algorithm or retry-interval to RedisClientBuilder (#18905)
  • [Fix] Slim application error on local env after newly created environment (#18890)
  • [Fix] Ticket not reopened when transferred to department inaccessible by agent (#18771)
  • [Fix] Not possible to re-create a previously deleted agent (#18710)
  • [Fix] Not possible to select a ticket via the Search button in mass action "Merge into" (#18670)
  • [Fix] AI Assistant not retaining new lines (#18665)
  • [Fix] RecoverableProjectionError version_conflict_engine_exception in TicketSearch (#18659)
  • [Fix] CRITICAL: Object of class Model_EmailMessage_AttachmentId could not be converted to string in UrlGenerator.php (#18451)
  • [Performance] ReindexAllTicketsJob is rescheduled to static queue and not in batch (#18865)
  • [Other] Refactorings and other fixes (#18791)(#18745)(#18744)(#18589)