5.44.18.2

  • [Improvement] Hover on Created in Contacts should be applied on "X ago" as well (#17763)
  • [Fix] Shifted tooltip in reports graph (#17778)
  • [Fix] In case of many tags in the ticket - they are overlapping on the second row (#17775)
  • [Fix] Completed sla resolution logs when ticket answered and then resolve (#17770)
  • [Fix] Some tickets have incorectly shown active SLA time in ticket grid despite they should not (#17762)
  • [Fix] New ticket created as spam, even if email is not spam (#17758)
  • [Fix] Error when opening email in popup (#17755)
  • [Fix] The login form in the Forum subentry is not initialized (#17738)
  • [Fix] Close Embedded chat on the visitor side throws exception in the console (#17736)
  • [Fix] SQLSTATE: Invalid parameter number: number of bound variables does not match number of tokens in MySQLDraftAttachmentRepository.php (#17724)
  • [Fix] Check also close ticket state (#17703)
  • [Fix] Spam email doesn't reopen Answered ticket (#17701)
  • [Fix] Tickets created before update to 5.44 with not closed SLA record create new incorrect record instead of closing existing one (#17691)
  • [Fix] Error: You not have permissions to view ticket with id ... in TicketMessages.class.php (#17685)
  • [Fix] Forwarding request message does not include its attachment(s) (#17678)
  • [Fix] SQL Error: Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8mb4_general_ci,COERCIBLE) for operation '=' in MysqlTagRepository.php (#17675)
  • [Fix] Forward draft attachments are not retained after reloading (#17673)
  • [Fix] Warning: foreach() argument must be of type array|object, null given in HighRiseIntegration_Extension.class.php. (#17659)
  • [Fix] Warning: Entity: line 1: parser error : Start tag expected, '<' not found in HighRiseIntegration_Extension.class.php. (#17658)
  • [Fix] Not possible to upload "Avatar image" on the customer portal (#17609)
  • [Fix] Error: Request not found. (requestId= ... ) in EmailForwarder.php (#17584)
  • [Fix] Failed create general Kb when install process broken (#17576)
  • [Fix] KB categories are shown as empty even though they are not (#17573)
  • [Fix] Filtrating Agents' ratings displays also records from the next day (#17369)
  • [Fix] Neutral rating in Minimal style chat window on mobile (#17346)
  • [Fix] Unable to create link when editing KB article. (#17216)
  • [Fix] Data error. Please try again later. when opening KB category. (#17207)
  • [Fix] Trying to access array offset on value of type null in … /plugins/Kayako/Task.class.php. (#16637)
  • [Fix] Error Attendant is not online in La_Rpc_Chat->requestConnect (#16427)
  • [Other] Refactorings and other fixes (#17407)(#17371)(#17238)(#16482)