5.19.3.6

[Important notice] From this version minimum required PHP version is 7.2

  • [Improvement] Separate Breathing time for chats and calls and move to respective settings (#9814)
  • [Improvement] Ticket statuses in Slack (#9589)
  • [Improvement] Code of custom fields should be always lowercase alphanum (#9196)
  • [Improvement] Redesign of languages (#757)
  • [Fix] Knowledgebase search widget is not displaying (#9985)
  • [Fix] Text typed in HTML mode is added as link (#9977)
  • [Fix] Wrong data in system message when ticket is postponed (#9844)
  • [Fix] Grid range incorrect SK translation (#9831)
  • [Fix] Could NOT send chat transcript to registered visitor (#9817)
  • [Fix] Duplicate message text (#9810)
  • [Fix] Update TNEFDecoder (#9770)
  • [Fix] Needs to implement setPageCursor (#9764)
  • [Fix] {$conv_last_message} variable not working for chat message groups (#9689)
  • [Fix] Missing info about authorization payment (#9655)
  • [Fix] Call can be rerouted only once (#9619)
  • [Fix] Internal ticket default FROM email (#9597)
  • [Fix] Deprecated endpoints on facebook (#9582)
  • [Fix] Reopen ticket action in a rule breaks the chat (#9552)
  • [Fix] Call can be lost when retrieving from the queue (#9509)
  • [Fix] IVR - special character in choice name (#9413)
  • [Fix] PHP 7.4 compatibility (#9383)
  • [Fix] Send answer action adds wrong message header 'To:' (#9345)
  • [Fix] Filter, "Ban history" table by agent, is not working (#9344)
  • [Fix] Rule with Custom field is empty condition doesn't work (#9217)
  • [Fix] On chat start is logged Elastisearch error to event log (#9096)
  • [Fix] Ticket grid doesn't refresh if agent replies to an open ticket (#9047)
  • [Fix] Mobile view is missing numbers next to ticket filters (#9038)
  • [Fix] Users are stuck in conversation users (#9015)
  • [Fix] Remove option to postpone running chat or call (#8933)
  • [Fix] Department is deleted without chosen new department. (#8318)
  • [Fix] On "Languages" section "Regional settings" option is disappeared after refresh. (#7448)
  • [Fix] Upload attachments bigger than 22MB (#7440)
  • [Fix] "Time format" section is disappeared after saving and refreshing web-page. (#7277)
  • [Fix] Call Us button/ video call button still working even if no agent is available in the department (#6909)
  • [Fix] Breathing time setting for chat and calls (#6210)
  • [Fix] English language grammar and syntax (#4915)
  • [Style] Pipedrive cell style issues (#9851)