5.12.5.4

  • [Security] Cross-site request forgery (CSRF) (#7907)
  • [Feature] Rule action 'delete custom field value' (#7945)
  • [Feature] Rule context 'before message added' + action 'replace text' (#7943)
  • [Feature] Multi KB available also for hosted accounts (#7257) (#2836)
  • [Performance] Switch off queue computation for for departments with queue longer as 20000 (#7893)
  • [Performance] Limit number of mails in one ticket (#7742)
  • [Performance] Scheduled jobs overload DB servers (#7323)
  • [Fix] Failed to call URL: Provided URL doesn't contain a hostname (#8091)
  • [Fix] ChatWindow is in "Init" status after Agent clicked on "Answer"button. (#8079)
  • [Fix] 0 on form from disabled KB suggestions (#8078)
  • [Fix] Agent could not create call number (#8062)
  • [Fix] Multi KB - improve the behavior of KB creation (#8057)
  • [Fix] Multi KB - LA doesn't handle CRM exceptions (#8056)
  • [Fix] Search & Replace plugin unknown column fieldid (#8053)
  • [Fix] Allowed file types should not be case sensitive (#8013)
  • [Fix] Merged ticket is not in deleted state after merge (#7990)
  • [Fix] AutoLink addon for CKEditor (#7962)
  • [Fix] Caller name with unicode symbols leads to errors in asterisk_la (#7940)
  • [Fix] Improve visibility of email attachments in tickets (#7918)
  • [Fix] Facebook API v3.2 changes, parameter subscribed_fields is required (#7879)
  • [Fix] Accessing agent panel via multiKB URL's cause invalid license (#7867)
  • [Fix] urldecode() function decodes plus sign into a space (#7818)
  • [Fix] Email stuck in Parsing, Validation failed for recipients (#7795)
  • [Fix] Impossible to re-save number/IVR settings after some time (#7696)
  • [Fix] Update SPF records examples in the email Forwarding configuration (#7685)
  • [Fix] Login via facebook on customer portal from custom domain not working (#7650)
  • [Fix] SMTP host with port 465 without tls:// in front returns timeout (#7623)
  • [Fix] Chat stay in queue despite the agent/department has free slot (#7614)
  • [Fix] SMTP check with Forwarding mail account doesn't work (#7613)
  • [Fix] Custom ticket fields cannot be deleted after split ticket action. (#7573)
  • [Fix] tagId at create\update Tag via api v3 should be autogenerated (#7544)
  • [Fix] Replace "Call ended. Reason: RTP Timeout. Originator: local" with something meaningful. (#7525)
  • [Fix] "Remove all"&"Add all" buttons are visible when "Allow user change status in department" checkbox is UNchecked (#7390)
  • [Fix] When all agents are offline from chat service or from panel, chats stay in queue (#7385)
  • [Fix] Canceled chat didn't stop ringing to all agents (#7233)
  • [Fix] Error after transfer ticket via rule to a department in which agent is not added (#6893)
  • [Fix] Exporting tickets to HTML/PDF does not include custom ticket fields. (#6887)
  • [Fix] 'Zombie' call (#6574)
  • [Fix] Login to KB via facebook doesn't work if multi KB is used (#6519)
  • [Fix] Chat / invitations distribution bias (#6245)
  • [Fix] API v3: get contacts modified since certain date (#5427)
  • [Style] Material theme is missing the Search helper / tooltip (#8083)
  • [Style] Contact merge dialog missing style in material theme (#8094)
  • [Style] Weird tag design in Firefox (#8060)
  • [Style] Material - design bug in list of found KB articles (#8055)
  • [Style] Material theme. BarChart layer and summaryTable layer are mixed after Agent removed all barChart dataTypes (#8052)
  • [Style] Material theme - design bugs (#8034)
  • [Style] Mobile material theme - light corrections (#7992)
  • [Style] Material theme - connect facebook page (#7987)
  • [Style] Convert contact to company using different popup dialog (#7986)
  • [Style] Silent resolve button is missing icon in material theme (#7981)
  • [Style] Material theme - PieChart graph missing close icon (#7977)
  • [Style] Missing style for sortable columns (#7976)
  • [Style] DepartmentTag structure refactoring (#7975)
  • [Style] AssignedToLabel structure refactoring (#8017)
  • [Style] Redesign top menu item to gmail tab look (#7968)
  • [Style] Material theme - delete department missing design (#7959)
  • [Style] Material theme - change password button design (#7948)
  • [Style] Strange location of Reward/Rebuke in ticket messages (#7946)
  • [Style] Material theme: Label of radio buttons should start on the same line (#7914)
  • [Style] Material theme - design for department status change when not allowed (#7900)
  • [Style] Material Theme - Too small overlay in Compose Message (#7837)
  • [Style] Contacts and Companies improvements (#7779)
  • [Style] Material theme - make 'New' button more visible (#7778)
  • [Style] Visualize Unread state of messages in chat window (#6021)