Recently Published Articles

  • [Improvement] Customer portal create buttons unification (#18782)
  • [Improvement] KB table improvements (#18581)
  • [Fix] Breaking change in APIv3 with privileges for tickets introduced in minor release (#18781)
  • [Fix] Missing CSP directives (#18630)
  • [Other] Refactorings and other fixes (#18762)(#18674)
  • [Improvement] Decrease number of shards for page visits ES index (#18765)
  • [Improvement] Open Customer portal settings after creating a new knowledgebase (#18585)
  • [Fix] version is obsolete in docker-compose.yml (#18769)
  • [Fix] Answer assistant fields placeholders update (#18749)
  • [Fix] Broken Call/Video call button (#18676)
  • [Fix] Lowercase list is converted into numbered list after sending the email (#18610)
  • [Fix] CRITICAL: La_Page_Kb_NotFound::__construct(): Argument #2 ($title) must be of type string (#18562)
  • [Fix] add input validation visitor-tracker (#18437)
  • [Fix] Plugins engine exception: Conversation id not found in class La_Features_Phone_Main. (#17476)
  • [Fix] Rename Invalidate ticket review custom role permission (#16813)
  • [Fix] API v3: The download/view URLs returned from GET /tickets/{ticketId}/messages returns 403 (#15235)
  • [Fix] Error when opening a draft ticket (#18348)
  • [Other] Refactorings and other fixes (#18751)(#18746)(#18571)
  • [Security] Password reset link should expire after agent's email changed (#18213)
  • [Improvement] AI-related sections improvements (#18748)
  • [Improvement] Change AI Assistant to Answer assistant (#18728)
  • [Improvement] Loading only when opening personal details tab (#18715)
  • [Improvement] Settings action on Customer portals overview should open Customer portal settings (#18584)
  • [Fix] Error Ooops, URL is not valid. in mobile app after update to 5.47.4.3 (#18731)
  • [Fix] Wrong css for suggestion when status is published (#18724)
  • [Fix] Unable split in suggestion tickets (#18722)
  • [Fix] Overlapping scrollbars in grid in reports in Firefox browser (#18640)
  • [Fix] CRITICAL: La_Model_Conversation_Service::rerouteChat(): Argument #2 ($excludeAgent) must be of type ?La_Model_User_Agent, La_Model_User_Visitor given called in La_Rpc_Chat.class.php. (#18183)
  • [Fix] Plugins engine exception: Conversation id not found in class La_Features_Phone_Main. (#17476)
  • [Other] Refactorings and other fixes (#18599)
  • [Fix] Broken LA app - Gpf_Exception: Failed to set up Content-Security-Policy header. (#18737)
  • [Fix] Not possible to build new version with crowdin sync (#18733)
  • [Fix] White text of an article in pre-chat form (#18617)
  • [Fix] add input validation visitor-tracker (#18437)
  • [Improvement] Accessibility of contact form fields type=email and type=tel (#18636)
  • [Improvement] AI assistant: Ability to suggest answer just by prompt without initial draft text (#18634)
  • [Fix] CRITICAL: Too few arguments to function La_Config_AgentSounds::__construct() (#18709)
  • [Fix] Incorrect instructions to set up SPF record to send emails from LA servers (#18693)
  • [Fix] Ensure Ticket Assistant feature will work after SemanticWrap EOL (#18689)
  • [Fix] Send and Attachment icons overlaps on the chat window when RTL language is used (#18687)
  • [Fix] Invisible icons in ticket owner section (#18679)
  • [Fix] Something went wrong error when customer close ringing chat (started from automatic invitation) (#18652)
  • [Performance] Useless traffic from DB when render KB page (#18702)
  • [Other] Refactorings and other fixes (#18643)