Recently Published Versions

  • [Fix] It is not possible to add value for ticket field definitions with legacy types (#21563)
  • [Fix] Handle legacy ticket field definition types (#21582)
  • [Improvement] Improve language fallback logic during installation (#22169)
  • [Fix] Error during deleting Agent (#21781)
  • [Fix] Failed to deserialize condition - SlaLevelId value can not be empty (#22009)
  • [Fix] ChatPickUpError: Unable to pick up chat (#22089)
  • [Fix] Files in active chat received on customers side from our support account are broken (#22133)
  • [Fix] Broken "Discover now" link in AI notification tip (#22193)
  • [Fix] Unable to edit chat buttons (#22194)
  • [Fix] Facebook messages not coming to LiveAgent in existing tickets (#22113)
  • [Improvement] Strip invisible Unicode characters from recipient email fields before validation (#21824)
  • [Fix] Internal Chat Does Not Auto-Scroll to Latest Messages (#22010)
  • [Fix] Split action doesn't work in tickets where the ticket owner is an agent (#22082)
  • [Fix] The yellow background color is missing in notes added to WhatsApp tickets (#22109)
  • [Fix] Facebook messages not coming to LiveAgent in existing tickets (#22113)
  • [Fix] Broken "Create group" option in a new contact/company (#22147)