Recently Published Articles

  • [Fix] Error "Invalid domain from request" if URL contains port (#21182)
  • [Fix] Chatbot doesn't work if custom domain certificate is expired (#21210)
  • [Fix] Error "Text or files must be provided" from creating chatbot question (#21247)
  • [Fix] Update to 5.58 doesn't allow agents to log out, shows "Logout error" (#21231)
  • [Feature] AI Draft Composer (#20931)
  • [Improvement] Show table border only on hover in text editor (#21160)
  • [Improvement] Textarea for custom instructions is too large in Answer assistant (#21157)
  • [Improvement] Load missed chat messages when comes to foreground (#21102)
  • [Improvement] Implement new default ticket filters (#20770)
  • [Security] Missing privilege check (#20299)
  • [Fix] Call is not removed from queue on call end (#21180)
  • [Fix] Not possible to download inline images from messages via API (#21165)
  • [Fix] Files sent via WhatsApp are not received on the customer side (#21162)
  • [Fix] Some emails are not processed to tickets with error Failed to create FileName. File name must not be empty (#21146)
  • [Fix] Answer Generator times out when tickets contains only notes (#21142)
  • [Fix] Error: La_Api_V3_Tag::makeModel(): Argument #1 ($tag) must be of type Qu\La\Tag\Application\Model\Tag, null given in La_Api_V3_Tag.class.php (#21132)
  • [Fix] Couldn't upload file into knowledge base articles (#21126)
  • [Fix] Translatable strings correction (#21124)
  • [Fix] Error while running task La_Task_CallCheckTask (#21119)
  • [Fix] "Text cannot be empty." caused by PlainTextSectionsProvider (#21117)
  • [Fix] Blind call transfer via unassigned SIP device is failed (#21108)
  • [Fix] Wrong english "on background" (#21095)
  • [Fix] Missing WhatsApp message delivery indicator (#21055)
  • [Fix] Custom date filter in Reports includes extra day outside selected range (#21040)
  • [Fix] Displaying a large error that covers the entire dashboard (#21022)
  • [Fix] Closed ticket cannot be accessed via My tickets (#20992)
  • [Fix] Closed tickets are not visible in My tickets (#20991)
  • [Fix] Missing ticket item change event when chat ends (#20960)
  • [Fix] Missing limits for Agent priority weight (#19358)
  • [Fix] View and download url in "Ticket Attachment" tab differs from the one in the message (#19172)
  • [Fix] Error: Not authorized to read received answer from ReceivedAnswerLoader->authorizeAgentToReadTicket() (#18485)
  • [Fix] Title "Submit suggestion" in KB login page (#18215)
  • [Fix] Error "var_export does not handle circular references" in MigrationUtils. (#15607)
  • [Fix] Checkboxes don't have defined their own label in plugins configurations (#14886)
  • [Other] Refactorings and other fixes (#21163)(#21155)(#21068)(#21061)(#21031)(#17186)(#21154)(#21153)(#17746)
  • [Fix] Files sent via WhatsApp are not received on the customer side (#21162)
  • [Fix] Call is not removed from queue on call end (#21180)
  • [Security] Missing permissions check (#20299)
  • [Security] XSS vulnerability (#21133)
  • [Fix] Ticket in Closed state cannot be accessed via My tickets (#20992)
  • [Fix] Some emails are not processed to tickets, error "File name must not be empty" (#21146)
  • [Fix] Couldn't upload file into knowledge base article (#21126)
  • [Fix] View and download url in "Ticket Attachment" tab differs from the one in the message (#19172)
  • [Fix] Not possible to download inline images from messages via API (#21165)
  • [Fix] Error appear during create two Department-specific customer email templates for different departments (#21129)
  • [Fix] Failed to export html email to html(pdf) (#21115)
  • [Fix] Displaying truncated data in the ticket sidebar in the configured Display external info in ticket plugin (#20979)
  • [Fix] Unable to get merged messages via api/v3/tickets/ticketid/messages (#20850)
  • [Fix] Invalid department id in task params (#21118)
  • [Other] Refactorings and other fixes (#20907)(#21082)